FAQ's

FAQs – drps.plug

1. Do you accept returns or offer refunds?
No. All sales are final. We do not accept returns, exchanges, or offer refunds under any circumstances. Please review product details carefully before placing your order.


2. What happens if my package is lost or damaged in transit?
Once your order is shipped, it is no longer our responsibility. Any issues with lost, delayed, or damaged packages must be handled directly with the shipping carrier using your tracking number.


3. How long does shipping take?
Processing usually takes [insert time, e.g., 2–5 business days].
Shipping times vary by location:

  • Domestic: [e.g., 3–7 business days]

  • International: [e.g., 7–21 business days]

Please note: These are estimated times. Delays can happen due to the carrier.


4. Can I cancel or change my order after placing it?
No. Once an order is placed, it is final and cannot be canceled or modified.


5. How do I contact drps.plug?
You can reach us via email:
📧 drps.plug123@gmail.com

We typically respond within 24–48 hours during business days.


6. How do I know if my order was successful?
You will receive a confirmation email after placing your order. Once your order ships, a tracking number will be emailed to you.